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What are the return policies?
Upenda Création items are considered hygiene products, no refunds are possible.
If you have a defective product, you can contact us from the "contact" section of the website.
What is the shipping time?
Our processing times are 1 to 3 business days depending on the time of year and demand. For personalized items, please allow 5 to 10 business days.
How do I care for the products?
Hand wash with mild soap. Do not immerse in water or sterilize with heat. Air dry. The wooden pieces can be hydrated with a natural oil such as organic coconut oil.
